Question 1

Is searching free?

Accepted Answer

Yes. Searching is free — no account required. You’ll see locations, supplier counts, and freshness for every match. Create a free account to unlock contact details and get email alerts when new suppliers appear.

Question 2

Do I pay to receive supplier notifications?

Accepted Answer

No. Email alerts are free on every plan. Every search starts AI deep research in the background, and we email you when a new supplier appears — an hour from now or six months from now. You pay only to unlock contact details.

Question 3

What do I get with free unlocks?

Accepted Answer

Every account gets 5 free unlocks per month, reset on the 1st. Each unlock reveals contact details — phone numbers, emails, and addresses. Free unlocks work the same as paid ones.

Question 4

Do credits expire?

Accepted Answer

No. Credits never expire. Buy a pack when you need it, use them on your schedule.

Question 5

What does an unlock show me?

Accepted Answer

Phone numbers, emails, website URLs, and addresses for every location of a company. Saved to your account once unlocked.

Question 6

What happens after I unlock a supplier?

Accepted Answer

The contact details are saved to your account permanently — return to your unlock history anytime. You contact the supplier directly using the information we provide. No RFQ process, no middleman, no introduction fee.

Question 7

How current is the supplier data?

Accepted Answer

Every user search triggers AI deep research that updates and enriches company records in real time. Over 1,000 companies are updated, enriched, or added every day. When contact information changes — a company moves, adds a new phone line, updates an email — the research system catches it and syncs the record.

Question 8

What if we don’t have a match yet?

Accepted Answer

Every search starts AI deep research in the background. If we don’t have instant results, we keep hunting and email you when new suppliers appear — hours, days, or months later.

Question 9

Can I cancel my subscription?

Accepted Answer

Yes, cancel anytime. You keep every record you’ve already unlocked. Your account reverts to the free tier (5 unlocks/month), and we keep sending supplier alerts.

Question 10

What’s the difference between credits and subscription?

Accepted Answer

Credits for occasional sourcing — buy a pack, use as needed. Subscription for teams and heavy users — unlimited unlocks at a flat monthly rate.

Your search keeps running.
Alerts are free.

Search is free. Always.

Your search keeps running.Alerts are free.

Search is free. Always.

Your search keeps running.
Alerts are free.